This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

How do we collect information from you?

We obtain information about you when you use our website or call us, for example, when you contact us about products and services, request information from us, buy our products or register for our newsletters.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. We may also hold information regarding your property such as
photographs of access and the site.

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent by submitting a newsletter subscription form. You can opt out of email marketing by contacting us at enquiries@pod-space.co.uk at any time.

How is your information used?

We may use your information to:

  • process a quotation that you have requested;
  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services or maintenance updates;
  • send you communications which you have requested and that may be of interest to you. These may include
  • information about new products, case studies, blogs and new projects we have completed.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. For instance, we hold information given to us to complete quotations for up to 2 years. We hold your email address on a subscribed mailing list indefinitely unless you have requested to unsubscribe.

Who has access to your information?

We will not share your information with third parties for marketing purposes. We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to subcontracted groundworkers, electricians, photographers). When we use third party service providers, we disclose only the personal information that is necessary to deliver the service they are providing.

How you can access and update your information

You have the right to ask for a copy of the information Pod Space hold about you. You may also update the information we have for you at any time by contacting us at enquiries@pod-space.co.uk.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we aim to ensure that it’s treated securely. Once we receive your information, it is stored on our secure server.

Use of ‘cookies’

Like many other websites, the Pod Space website uses cookies. ‘Cookies’ areare small text files that ‘remember’ bits of information from your visit to a website. They make the interaction between you and the website faster and easier. Without cookies the website thinks you are a new visitor every time you move to a new page. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. We use cookies to ensure that we give you the best experience on our website. If you continue without changing your cookie settings we assume that you are happy with our use of cookies. However, you can change your cookie settings at any time. It is possible to switch off cookies by setting your browser preferences.

Links to other websites

Our website may contain links to other websites run by others. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

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